(Effective for all users accessing en.simandroz.com)

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of en.simandroz.com (“Website”), operated by Sim Atlı (“SIM and ROZ”, “we”, “us”, “our”).
By using our Website, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to make a purchase.

3. Product Information

We strive to ensure product images, descriptions, and pricing are accurate.
However:

• Colors may vary due to screen settings
• We may correct errors, update information, or change pricing without prior notice.

Handcrafted jewelry may show minimal variations due to artisanal production.

4. Ordering & Payment

When you place an order:

• You agree that all information provided is accurate
• Your payment method must be valid and authorized
• Orders may be cancelled if fraud is suspected or product is unavailable

All payments are processed securely by third-party providers.
We do not store your credit card details.

5. Shipping & Delivery

By placing an order, you accept the terms in our Shipping & Delivery Policy, including:

• Processing times
• Estimated delivery windows
• Duties, taxes, and import fees
• Lost or delayed shipments
• Delivery conditions and responsibilities

6. Exchange Policy

SIM and ROZ does not accept returns.
We only offer exchanges for eligible items within 30 days.

Non-exchangeable items include:

• Custom-made jewelry
• Engraved or resized items
• Altered designs
• Earrings (hygiene reasons)
• Any item showing wear or damage

Full details are outlined in our Return & Exchange Policy.

7. Intellectual Property

All content on the Website — including logos, product photos, text, graphics, and designs — belongs to SIM and ROZ and is protected by international copyright, trademark, and intellectual property laws.

You may not:

• Copy
• Modify
• Distribute
• Display
• Reproduce

any content without prior written consent.

8. Prohibited Conduct

Users may not:

• Use the Website for unlawful purposes
• Attempt unauthorized access
• Interfere with the Website’s operation
• Upload harmful code or malware
• Disrupt security systems

9. Limitation of Liability

SIM and ROZ is not liable for:

• Delays caused by carriers, customs, or external factors
• Loss or damage caused by misuse of products
• Errors in address or unclaimed deliveries
• Indirect, incidental, or consequential damages

Our total liability shall not exceed the value of your purchase.

10. Third-Party Links

Our Website may include links to third-party sites.
We are not responsible for their content, privacy practices, or terms.

11. Governing Law

These Terms are governed by the laws of the jurisdiction where SIM and ROZ is legally registered.

Disputes shall be resolved in the competent courts of that jurisdiction.

12. Changes to Terms

We may update these Terms at any time.
Continued use of the Website indicates acceptance of updated Terms.

13. Contact Us

For inquiries regarding these Terms:
📩 info@simandroz.com